The deposit was of course very convenient. A couple of clicks and the money left the account. In this case, the deposit arrived only a few hours later. I played a few of my favorite games and happened to win a few tens. Well, I decided to try the withdrawal and here it is. Verifying the account is practically impossible as a Nordea customer. They think Nordea is a virtual casino and do not accept Nordea's bank statement to verify the address because of that. So of course it is just their choice to treat customers like this and hope for a withdrawal cancellation. I told them that the electricity bill is in my wife's name so they asked for a marriage certificate and my wife's electricity bill!!!!! So they really did this. I will hand them the 60€ that is lying there in the account. I cannot recommend it at all.
Update: Now they asked for a handwritten note, passport and address in the same selfie, where the elbow must be visible. Terrible pomp. They're probably laughing there at what an idiot I am.
New update: I got my account verified after two days of struggle, a selfie with a sign outside the house and a couple of other pranks. Well, then to the withdrawal, which I waited for three days and just got the news that they rejected my withdrawal because it was the wrong payment method. They themselves said that I should use the same one and I did. So they waited traditionally, just teasing me and rejected me. Now I'm waiting 72 business hours again and I assume they'll come up with a new problem. Do not deposit under any circumstances!!!!!
Update: Now they asked for a handwritten note, passport and address in the same selfie, where the elbow must be visible. Terrible pomp. They're probably laughing there at what an idiot I am.
New update: I got my account verified after two days of struggle, a selfie with a sign outside the house and a couple of other pranks. Well, then to the withdrawal, which I waited for three days and just got the news that they rejected my withdrawal because it was the wrong payment method. They themselves said that I should use the same one and I did. So they waited traditionally, just teasing me and rejected me. Now I'm waiting 72 business hours again and I assume they'll come up with a new problem. Do not deposit under any circumstances!!!!!
Positive:
- Good game selection
- Chat open 24/7
Negative:
- Account verification
- Information obtained from chat
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