First of all, I want to appeal to the administration of the guru site, you need to immediately change the sign of this casino! Casino outright scam!
I'll tell you about my experience.
First, I went through registration, where I provided all my data. The country of residence is also indicated there. Then I started asking in the chat about how to get the welcome bonus. To which I was told that just follow the rules on how to get them.
The rules are simple - make a deposit, go to the tab where you want to play and use the bonus.
But I am an experienced user and was not too lazy to ask an additional question - please check what sports betting promos are currently available to me??? to which I received a firm answer - that the bonuses that you see on the promo page are available to you!
gorgeous. make a deposit...
Then my deposit was credited to my account with a very long delay. Okay, it happens. But it’s already alarming.
Next, I have fully fulfilled the conditions for the bonus and write to the chat, where is the bonus?
To which they answer that before making a deposit I needed to activate the "get it" button. Therefore, the bonus was not activated!
This is where my patience gave out! I asked you many many times how to get a bonus, and you answered me that follow the rules. By the way, the rules also say nothing about additional activation. BUT because I am an experienced user, before the deposit I also opened all possible tabs and I can 100% say that there were no "get it" buttons there!
Further in the chat, I insist that I fulfilled all the conditions, and there were no buttons there, and that they, of their own free will, should credit me with this bonus. Okay, they answer in chat and ask you to wait for a response to your request by email.
Interestingly, I closed the chat and opened it 2 minutes later. And he started asking how my request was going. And it turns out that the answer is already ready hahaha The answer is simple - THIS BONUS IS AVAILABLE ONLY TO RESIDENTS OF INDIA!!!
here I was already in shock... they don’t even try to come up with something serious. just like that!
There was simply no point in continuing the dialogue in the chat! This casino is 100% pure scam!
They have no restrictions in the rules, but after fulfilling the conditions they suddenly appear!
Now I have one active bet and if I win, I foresee a very long fight in the chat to get this money paid to me. We'll see what happens...
My bet lost, I can’t check how their casino pays.
It’s interesting that in the support chat I continued to insist on receiving the bonus. They told me that they had created a special request for my request and the team would answer you soon. 5 days have passed, they have not answered my basic question... I am sure that this is a continuation of the deception.
Before deposit - https://prnt.sc/FrIbHoMqwJ6n
After deposite - https://prnt.sc/aEYWTquTP2eV