Highroller Casino Review

Beware of HighRoller.com's verification process.

I have played here before, many times. I have deposited with my Debit Mastercard and Interac E-Transfers.

I am fully verified already, couple years ago for BOTH payment options too.

I deposited on this site after not playing there for around a few months via Interac E-transfer. A total of $300 that day. I ran it up to around $2600 and then settled on withdrawing $2000. I put my request in and I was expecting it quickly as all others have come within hours. I was VERY surprised when I got an email saying I needed to verify.

I thought ok no big deal, I'll send in the info again. However, this time they want a bank statement that is in PDF format only. Why is this a problem? Because the bank only generates a statement PDF format once per month. This is NOT common. Asking for screenshots is, but what they want is NOT. All this is doing is purposely making a customer wait in the hopes they play their winnings and lose. I did send in screenshots with this explanation but I am getting back the same canned response about PDF format monthly statement.

I have only encountered this issue of monthly PDF statement only with one other site, Twin.com. It took a few days of pestering employees on linkedIn, email, personal and work phone numbers, employees on social media etc, forums and reddit before they came around. I am prepared to do that again with Highroller.com if I cannot get this resolved.

I have played on 100s of sites. This PDF format only has only been asked for once.

So, beware of playing on HighRoller.com as if you are asked for this, you won't be able to collect your winnings for awhile.

If for some reason they come along and resolve this I will update my post.

Higholler and the few other sites that makeup the brand portfolio used to be one of my favorite crypto friendly operations I would use on the daily. What I liked most about this site along with its sisters all run a daily set of casino "freerolls " for blackjack, roulette, slots you need to deposit 20$ in the last 30 days to qualify for receiving any bonus money winnings. The top 3 spots for each game pay bonus casino that is generous but comes with a big playthrough requirement.

only played here one time and it seemed a little on the average side for how great the reviews were. I will play more and report back to see if my mind has changed. I go into it with an open mind and think this casino has potential based on what ive seen thus far.

It’s the same as sports betting.AG and bet online.AG, same layout, same rude customer service, and any bonus issue use the cap how much you can cash out of that bonus, which is ridiculous and if you use crypto, it’s not synchronized with your account so you have to wait until it syncs with your account to be able to cash out and it’s just another tactic to get you to spend your money

Highroller Casino Review

Positives:

- Extensive Game Selection: Highroller Casino boasts an impressive and diverse selection of games. Whether you’re into slots, table games, or live dealer options, there’s something for everyone. The variety is one of the best in the industry, offering hours of entertainment.

- Fast Verification Process: The casino takes document verification seriously and typically processes your documents within 24 hours or less. This quick turnaround ensures that your account is secured and ready for withdrawals without much delay.

- Speedy Withdrawals: Once your account is verified, withdrawals are processed swiftly. Players can expect to receive their funds quickly, which is a significant advantage.

Negatives:

- Game Categorization Issues: While the casino has a vast game library, finding specific types of games can be challenging. For example, the Megaways category doesn’t display a full list of available games. To access certain games, players might need to search by the game provider, which can be cumbersome.

- Geo-Restricted Games: Some games are only available to players located in Quebec, Canada. This restriction is allegedly due to licensing issues, preventing the casino from competing with Loto-Québec. This limitation can be frustrating for players outside the province who wish to access these games.

- Deposit Verification Requirement: A notable downside for Canadian players is the casino's requirement for a bank statement as proof of deposit. Screenshots or email confirmations are not accepted. This policy can be problematic, especially if a player makes a deposit early in the month and wins big. They would have to wait until the next month to receive their bank statement and then submit it for verification. This delay could hinder access to winnings.

- Risk for Impulsive Players: For those prone to impulsive behavior, the delay in verification can lead to temptation. Without access to their winnings, players might be tempted to play with the funds they’ve won, potentially losing everything before the verification process is complete.

- Inability to Freeze Winnings: Another critical issue is the lack of an option to freeze your winnings. There is no way to restrict players from reversing withdrawals, which could be detrimental for those struggling with gambling issues. The casino should consider implementing a feature to protect players by allowing them to lock in their winnings and prevent further play.

Conclusion:
Overall, Highroller Casino offers a strong gaming experience with a vast selection of games and quick verification processes. However, the casino could improve by addressing some of the issues related to game categorization, geo-restricted content, and player protection. Implementing features that safeguard impulsive players, such as non-reversible withdrawals, would go a long way in enhancing the player experience and promoting responsible gambling. If you’re looking for a casino with a wide range of games and fast payouts, Highroller Casino is worth considering, but be mindful of the potential challenges you might face.

I wa invited to this casino via email. After trying them out ot seems to be a decent casino but like others have said in the reviews the playthrough rate is quit high. If you have a small $10 bonus and you have to play $750+ just to cahsout it almost seems near impossible to be able to cash out

I really like the games on this website and the payout is very fast

I like this casino it has a good selection of games and I like that they have 3 daily tournaments. The only downside is the high rollover amount required to cash out winnings.

This is a decent rtg site but I haven't had much luck here and I'm sure that colors my opinion some. It's got all the rtg games and typical setup. Bonuses are pretty good and support was available. Good luck

Best casino with quick payout, I received money in account within 24 hours.