JackpotCity Casino Logo

JackpotCity Casino Review

User feedback (53): Good
4.1/5
Withdrawal limits:
 per day:
£10,000
Established:1998
Owner:Bayton Ltd
> Can$1,000,000,000
Licences
Malta (MGA)
Kahnawake (KGC)
New Jersey (DGE)
Alderney (AGCC)
Pennsylvania (PGCB)
Show company details
No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
4.1/5

JackpotCity Casino review and rating

We’ve taken an in-depth look at JackpotCity Casino and gave it a rating of 4.1 out of 5. This score represents a combination of many factors, including the casino’s fairness and safety, its Terms and Conditions, as well as whether players from Canada enjoy playing at it. Learn more

Deposit Bonus100% up to Can$400
No Deposit Bonus50 FREE SPINS on Boom Galaxy
Positives
Pragmatic Play games available for players from Canada
Providing live chat support 24/7
Negatives
Low withdrawal limit

Bonuses (5)

JackpotCity Casino bonuses

Browse JackpotCity Casino bonus offers and bonus codes. This is where you will find any welcome bonuses, deposit bonuses, no deposit bonuses, or any other offers available to players.
JackpotCity Casino
4.1/5
Maximum bet
$8
Maximum cashout
$20
Wagering requirements
50x
JackpotCity Casino
4.1/5
Maximum bet
Can$8 or 29% of starting bonus value (lower value applies)
Maximum cashout
6x deposit value
Wagering requirements
35x bonus
JackpotCity Casino

Activate bonus in your casino account

JackpotCity Casino
4.1/5
Maximum bet
Can$8 or 29% of starting bonus value (lower value applies)
Maximum cashout
6x deposit value
Wagering requirements
35x bonus
JackpotCity Casino

Activate bonus in your casino account

JackpotCity Casino
4.1/5
Maximum bet
Can$8 or 29% of starting bonus value (lower value applies)
Maximum cashout
6x deposit value
Wagering requirements
35x bonus
JackpotCity Casino

Activate bonus in your casino account

JackpotCity Casino
4.1/5
Maximum bet
Can$8 or 29% of starting bonus value (lower value applies)
Maximum cashout
6x deposit value
Wagering requirements
35x bonus
JackpotCity Casino

Activate bonus in your casino account

User reviews (53)

Good

User feedback

Take a look at user reviews of JackpotCity Casino. See what other players have shared about their experience and find out whether this casino is a good option for you. The evaluation you can see above is an overall user feedback score based on all submitted reviews.

Reviews (53)

Very positivePositiveGoodNegativeVery negative

nullnullUser reviews have been taken from casino.guru and lcb.org

Sort by:
I have only been playing here a few days but I am really enjoying the site so far. One thing I really like about it is the fact that it does not require you to download any software prior to playing. You can begin playing their games immediately without having to worry about anything. I was also really impressed by the fact that they offer both a fun play option and a real play option. Not all online gaming spaces allow you this option and so I was really excited to see this. My favorite gaming at the site is definitely their slots. They have a really nice selection to choose from and lots of pay lines. As far as the other games, they offer a little bit of everything, including video poker and table games. I haven’t spent too much time with anything other than the slots at this point, but I plan on trying the other games out.
It's easy to deposit. Easy to verify. But bonuses could be improved.
7 days ago I submitted 2 withdrawals. The first was a $3000 , the second was a$10,000. I have verified account previously and prior to these submissions made a number of significant withdrawals.. They both went into pending stage,then after a few days returned to casino account as "processing "A few emails of enquire are yet to be answered. It seems there is no other facility to contact them directly . All I require is some information to explain the process , if there are any issues that need rectifying on my part, and an explanation as to how this substantial withdrawal couldn't be processed like the prior withdrawals? At this point this isn't a complaint or a negative aspect more a frustrating situation from exhausted attempts to know what's happening here?
Positive:
  • Easy platform to navigate
Negative:
  • Communication facilities are poor
I liked this casino and sisters casinos very much. But when study the reviews it's very difficult to decide whether I continue playing here or not? The first casino which offers $300 bet on slot of sisters of oz wowpot. Customer support is not so good because recently I sent mails but their response is so late that we can't imagine.
Ever since I sent in my paperwork for my address change, and my source or funds document, within the first hour early Sunday morning I received an email back asking for clarification, and again for clarification at noon. I've been over a day since (now monday) and still nothing... I've sent two follow ups via email... no response. 👎
The website is easy to use
Playthrough sucks
Gotta have 50$ to withdraw
Positive:
  • Gives great bonuses
Negative:
  • Can only withdraw if you have 50$ In your a count
  • Playthrough is ridiculous
My friend recommended me this casino and I've started to play here a few weeks ago. I like the fact that I constantly win and get different bonuses on a daily basis. I have to note that I have not tried to withdraw my winnings yet, so let's see if it will be easy.
An okay casino with a lot of deposit methods and games. I play here because I win a lot. But, they take a long to withdraw and in my opinion their design is outdated.
I like everything about Jackpot City. The games have a high RTP and there are no problems with withdrawing money. My favorite casino at the moment.
Positive:
  • High RTP
  • Good selection of games
  • Easy to pick upOld design
Negative:
  • Old design
Automatic translation:
(Show original) (Show translated)
Not too bad of a casino. Gives you some bonuses and fees games are good payouts... updated games are always fun to play. The loyalty takes so long to get through. All in all its ones on my faves
    1 2...6

Payment methods (11)

JackpotCity Casino Payment Options

VISAMastercardPaySafeCardPayz (ecoPayz) SkrillNetellerNeosurfBank transferSkrill 1-TapMiFinityGoogle Pay
Currencies
CAD,USD,EUR,AED,ARS,AZN,BDT,BRL,CLP,GBP,INR,JPY,KRW,MXN,MYR,NZD,PLN,QAR,SEK,THB
JackpotCity Casino Logo
JackpotCity Casino
Visit Casino