We’ve taken an in-depth look at PlayGrand Casino and gave it a rating of 4.4 out of 5. This score represents a combination of many factors, including the casino’s fairness and safety, its Terms and Conditions, as well as whether players from Canada enjoy playing at it. Learn more
Can$5 or 10% of starting bonus value (lower value applies)
Maximum cashout
Unlimited
Wagering requirements
35x bonus
(more info)Wagering contribution: Slots 100%, Keno 100%, Scratch cards 100%, Table games 10%, Video poker 5%, Jackpot games 0%.
Full Bonus T&Cs are available on the casino’s website.
No Deposit BonusCheck in casino
Positives
Experienced live chat support available promptly
Players from Canada can enjoy titles from NYX Gaming Group as well as Pragmatic Play
Casino offers 10 currencies
PayPal supported as one of the payment methods
Negatives
Monthly withdrawal limit of only CAD 10,000
Bonuses (3)
PlayGrand Casino bonuses
Browse PlayGrand Casino bonus offers and bonus codes. This is where you will find any welcome bonuses, deposit bonuses, no deposit bonuses, or any other offers available to players.
Take a look at user reviews of PlayGrand Casino. See what other players have shared about their experience and find out whether this casino is a good option for you. The evaluation you can see above is an overall user feedback score based on all submitted reviews.
It was easy to play at the casino, the pages are clear and the chat responds quickly. They try to help the player in problem situations as best as possible.
Withdrawals and account confirmation take a long time. Even if the account status is shown as confirmed in the profile, it is not enough at the casino when it comes to withdrawal.
The rules state that "We guarantee that the return to player percentage (RTP) and game rules are identical in both real money and play money games". When playing with real money, the rtp% is different, even though the casino rules say that they are the same as with play money. The rules of the casino are confusing and misleading.
Kasinolla oli rentoa pelata, selkeät sivut ja chatti vastaa nopeasti. Pyrkivät auttamaan pelaajaa ongelma tilanteissa parhaimman mukaan.
Kotiutuksissa kestää kauan sekä tilin vahvistuksessa. Vaikka tilin tila näkyisi profiilissa vahvistettuna ei se riitä kasinolla noston tullen.
Säännöissä lukee, että " Takaamme, että palautusprosentti pelaajalle (RTP) ja pelin säännöt ovat identtiset sekä oikean rahan että leikkirahan pelissä" . Oikealla rahalla pelattaessa rtp% on eri vaikka kasinon säännöissä kerrotaan, että ovat samat kuin leikkirahalla. Kasinon säännöt johtavat harjaan ja antavat väärän käsityksen.
Positive:
Friendly customer support
Ystävällinen asiakastuki
They help in problem situations
Auttavat ongelma tilanteissa
Negative:
Slow withdrawals
Hitaat kotiutukset
Slow account verifications
Hitaat tilin vahvistukset
The rules don't apply
Säännöt ei pitä paikkaansa
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9 months ago
kcoronell944
Novice
In general it is a good casino, I recommend it to win quickly, the games are easy and fun, I recommend it
En general es un buen casino, lo recomiendo para ganar rapido , los juegos son faciles y divertidos, lo recomiendo
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1 year ago
aleks86
Senior Apprentice
i deposited 300 euro, won 4600 at this moment passed more than two weeks, i can not receive money casino always write about some error with money transfer (i think scam scheme and waste time hoping that i will loose money)
Positive:
all pluses are nothing if casino do not withdraw winnings
Negative:
very slow KYc
casino can not ( or do not want ) to withdraw winnings
1 year ago
Caniggia2021
Senior Adept
Normal casino like most, deposits and deposits without earnings, I do not recommend, layout difficult to find, bonus difficult to understand
Cassino normal igual a maioria ,depósitos e depósitos sem ganhos, não recomendo ,layout difícil de se achar , bônus complicado de entender
Positive:
at no time
No momento nenhum
Negative:
Outdated website, games without earnings.
Site desatualizado,jogos sem ganhos .
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2 years ago
OldHem
Novice
Great selection of games! Support is always friendly and helpful! One of the best online casinos I have found! I would recommend this casino to anyone! Very user friendly.
2 years ago
skylie
Novice
Awesome casino, awesome bonuses, heaps of games with easy to navigate the platform, and great customer support. Overall thoroughly enjoyable and positive experience.
2 years ago
just_tel_andre
LCB User
It would be a good casino but I really wish withdrawal times are more consistent. It can be worrying to have my money late. But other than that, I am impress by its no deposit bonuses and the Tuesday bonuses.
2 years ago
Karan
Novice
The casino is nice. It has a 35 times wagering requirements, which is nice also.
Positive:
Wide range of games
Plenty of payment options
It has the game Golden hook
Negative:
Not enough promotions according to me
4 years ago
JennJennca
LCB User
One of the better white hat gaming because their bonus is a parachute. You have to be careful though because wager doesnt start unless you lose your cash. So pay attention and read terms because if you think you are just wagering along doing ok, well its not wagering. Standard WHG support..standard 48 hour cashout times. They pay ..even though 48 hours is a bit long Im one of the players that arent in a rush to get cashouts so im fine waiting.
4 years ago
Matej Deak
LCB User
Variety of games Live chat is very quick to respond Ease of deposit Can't think of anything else positive to say as they need to fix their system and address my complaint below. Long withdrawal times I have a verified account and only told today after chasing them my withdrawal from the 3rd failed without any email notification LIKE
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