HitNSpin Casino Review

Ridiculous verification demands like selfie while holding sign with date and hitspins name, with two credit cards and hand holding camera must also be visible. Almost impossible with just two hands. Took 15 photos to have it done. Then selfie with ID, which also took many attempts, always something wrong in pic.

When verification finally done, it again became invalid, as I made some winnings. Support does not answer to emails and my winnings been hold there now 2 weeks.

Details here: https://www.trustpilot.com/users/55806de80000ff0001c66da8

The casino offers an excellent gaming experience with all the ups and downs.

Support wont/cant help you at all. Lowest RTP in the market. To close your account, they want you to KYC. Unbeleavable, never witnessed something like that. I do NOT recommend to play here. Trust me.

Terrible casino. Barely any games.
They took 17 days to do a withdrawal, then it got cancelled. It came through on a different method eventually. They blocked my account afterwards as they said my complaint meant I didn't treat gambling as a form of entertainment and therefore I had a gambling problem....Absurd.

Dear Friends at CASINO Guru: On Wednesday, May 22, 2024

I can remember the very day Guru you became my most coveted reliable source along with Ask Gamblers as a new player in 2020 and someone that was killing time during the pandemic . I continue to use online casinos as an outlet of enjoyment and a place to enjoy my time of gambling secure, safe and also with the understanding that are guidelines in how an online casino is to operate fairly and without prejudice or in any fraudulent or manner of trickery.

It's saddens me after 4 years of playing online casino and winnings into the thousands that I successfully earned THROUGH ENJOYABLE ENTERTAINING PLAYTIME AND learning the process of withdrawing FROM those CREDIBLE SITES exciting winnings on various other platforms that provided clear and concise guidelines on how to withdraw successfully.

I am very sorry but I wonder how you reviewed HitnSpin and given it a 9.5 even though there are numerous complaints. Yes maybe I would have given them the same but their withdrawal process is a diabolical disaster and brings into question some very concerning practices and customer undue stress at the point of withdrawing their funds. The numerous significant complaints highlight that this casino has significant gross exercises of withholding winnings from their customers and providing unclear directions, options and extensive roadblocks that challenge their customers from making their withdrawals. I even see casino Guru have actually been engaged successfully with securing winnings from HitnSpin and withdrawals for some of your other readers and novice casino players like me. I commend you very much for that and that's just one of the many great impactful things you provide in this industry and why your a leading source for valid and reliable information.

I have been trying to get my 600 US winnings from HitnSpin for well over 3 weeks almost a month now with various roadblocks with very little clear valid variations of different information with them repeating technical difficulty. This is the first time I have ever encountered anything like this and it upsets me because it taints a very bad image and perception of what I know this industry is not which is enjoyed by thousands- even millions and employs so many people around the globe who work at legitimate sites that don't operate with ill intent.

I started my withdrawal process on the 5th of May and after an extensive verification process that included me sending selfies with myself and my ID card and credit card in which I paid for my bonus along with my IDs and numerous other iterations of verification I made my withdrawal to my credit card. Then I was told that there are technical difficulties and we cannot withdraw to any of our cards. Then I withdrew through the bank transfer and asked my bank to rep stay on the line with me and to help me fill in the information in which we filled in the correct information and I did my withdrawal.

The money then sat in my account for a week and then finally it came to the status of being processed in which on numerous occasions I was told by various reps in which I have actual screengrabs and copies of being told that it's coming do not worry do not worry it's coming. This has been going on since the 10th of May.

After that since the 10th of May and waiting and being told almost every other day that it's on its way and that it's with the third party and the third party has the funds I log in and yesterday I see the $600US that I've been trying to withdraw since the 5th of May back into my account with a status of Withdrawal rejected on my profile.

Upon contacting various reps I'm being told no specific clear answer that it's being rejected for technical difficulties. I keep asking about these technical difficulties and I am not getting any clear consistent answer when they have been telling me that it's being processed and that it's on its way for the last two weeks. This is unacceptable. I am feeling abused, led on and played with in the worst deceitful way.

Casino Guru I'm asking you please for your help here as I'm at a loss and don't know what to do. They currently have switched that you can't do Bank transfers to Canada Canada no longer comes up as a selection and they keep telling me to do my withdrawal over and there is no feasible way that I currently can withdraw my winnings and cash even to the credit card - Canadian Tire Mastercard which they verified that I bought the actual bonus with. I would love your help please in securing some resolution of this matter to secure my winnings. This is not fair play.

Thank you kindly in advance for your attention to this matter Casino Guru. It is greatly appreciated.

Big no no Casino.
Rating 9.8 on Casino Guro ----> Ridiculous
Firstly, I experienced issues with their withdrawal process. On multiple occasions, my withdrawal requests were cancelled without a given reason. This lack of communication and transparency from the casino's financial department is unsettling, as it erodes the trust essential in the player-casino relationship.

Additionally, I encountered a significant issue with the account balance mechanics. After requesting a withdrawal, I noticed that my account balance wasn't deducted. In essence, this allowed for the possibility of continuing to play and potentially lose the funds I intended to withdraw. This is an alarming practice that can lead to confusion and may result in players unintentionally playing away their winnings, which should be securely withdrawn.

Large selection of games, good interface, it seems that you can play longer than in other casinos for the same funds (higher Rtp). Support always helpful. Kyc a bit too long but that's the case in average casinos. The first withdrawal of a small amount was successful. We'll see how it goes. For my part, I recommend the casino. I would like to emphasize that I did not use any bonuses. I don't know how they work here.

Well. I just registered and read bonus terms. OMG this site is a joke. Really tons of game just prohibited while u playing with bonus. Don't forget to check it before deposit. Im sure you will laugh and avoide this site.

This casino is doing very badly with its customers, supposedly taking very seriously the high-quality selfie verification type, which clearly shows that they are deliberately delaying, if you hit a natural and small profit, you will never be able to withdraw your money and who wants proof, write to me in a private message, I have them all chats. with them I have thousands of photos uploaded how it sets. in all countries struggling. to give them the high quality selfie. with. a face next to an ID. card which is almost not. I have to keep that it was all seen I felt cheated with several deposits and.mocked .brutally

I'm no longer satisfied, I requested a payout then after 5 days I was told that 8 euros still had to be spent, which is actually shown before a payout. In this case, I implemented it, requested a payout directly and have now been waiting 12 days for 300 euros I definitely think that's exaggerated