This Is Vegas Casino Review

I won 2000e. They don't want to pay me money. They don't want to give me the license number so I could report it somewhere. A big NO to this casino

I have played golden destiny hold n win slot. Not Impress me this game. Its new addition in the casino. Its payout is very very low during playing the game. About customer support it's not bad. Depositing methods are good for me because Skrill and Neteller both are available. In brief my experience in this casino is Ok.

The withdrawal rate and speed is very poor.

I placed 2 lots of account balance in to withdraw a couple of days before being verified on the 12/06 and one was paid on the 23/06 but the other withdrawn on the 09/06 remains unpaid. As do the ones for 14/06 and 21/06.

When a withdrawal is paid the date of payment also impacts on the 500 per week withdrawal period which elongates the ability to actually place 500 in withdrawal mode .

The net effect of this is that you are unable to shift your balance into withdrawal mode and even when you eventually can the withdrawal stays reversible until paid out.

I have 4 withdrawals now placed there on the 09/06 14/06 16/06 and 21/06.

I have sent over a dozen courteous e mails and had 1 sole response.

That advised me that payout is linked to seniority, account activity and deposit rate and in fact their stated payout time is 18 business days after verification.

I pointed out the site T and C does not mention this and also says 12 days but no response to that.

Whether 12 or 18 both poor in this day and age and the withdrawal of the 09/06 is overdue on either max time.

The casino aim of course is to bore you into playing any winnings back. Predatory and see through.

I can live with T and C s if I have read them and decided to continue anyway but this isn't the position here.

They have paid out 300 albeit placed into withdrawal a full calendar month ago and whether they will pay the remaining 1000 is unknown as I write so I won't say they are a complete rogue outfit until that is known.

What I would say is that they are quick to take deposits and respond if you're issue is depositing but if it's withdrawal then don't expect to see any money paid out in any appropriate time scale.

Don't bother e mailing their support as they simply don't respond.

I would not recommend TIV if you wish to have a reasonable chance of being paid either at all or certainly in any acceptable time frame.

Update 09/07

The earliest withdrawal is now 19 business days past verification and the next one 17 days.

26 e mails sent and 1 inadequate response weeks ago and nothing since.

This is a genuine review by one of many dissatisfied customers.

Update 10/07

The manager has now sent 2 emails.

The one yesterday advised that spam and negative e mails were impacting on the staff and one today advising me that they are within the payout protocol as per their T and C and outlining additional conditions that are not contained in their extensive T and C rules.

Suffice to say I interpret 'spam and negativity ' as stop asking for money which is overdue, we simply like deposits not having to pay out. Some of my e mails were a little facetious but not profane or rude and many others simply asked when the payouts would be made.

My response to the 2nd email was to apply their T and C s against the date of verification and withdrawal requests pointing out all 4 now are at the max stated payout date and in fact all beyond.

No response to that and withdrawals x 4 still showing as reversible so .. well nothing has changed.

Difficult to understand a company who wants to present an aura of legitimacy but acts like many of the true rogues in the murky world of online slots.

If anything ever gets paid I shall conclude the review and if it is not in a reasonable time frame from today we can make our own minds up as to whether this is an acceptable way to treat customers.

Just like its sister casinos- this site offers great free chips. You are restricted to playing rival games until you have wagered your chip but the game choice is good. Definitely a good one to play if you aren’t to set o. Winning large amounts

I thought I would realy like this casino, until I spent money there. Nt one game but 3 different games kept crashing randomly. I asked support what they were doing about it, and she told me to go pay again, and get a screen shot. I had already pretty much lost $30. No chance was I going to continue. One wager free promotion had 50 $2 games with it, I thought cool, Bought it, and won a whole $16 on 50 spins priced at $2 a spin! Brought it up to the cutomer support, and told her I was not impressed, she replied, well you have to do your playthrough one time on there. WRONG! Doubt I will go back.

They make it seem so easy to win when you play with the no deposit bonus and then when you try to cashout your winnings from it, it seems impossible. Then if/when you deposit real money, all of the games seem to be impossible to win on. Typical betsoft/rival casino. No thanks!

Very generic casino. One thing I really don’t like is when a casino forces people to deposit money to gain access to winnings from a promo, but then make it impossible to withdraw your funds at times. Hoping to see improvements from them so I can revisit.

I won on a no deposit bonus and they refused to cash me out unless I deposited so I did and they still refused to cash me out. Still have a balance I like to call to play for fun

I hate when casino are quick to take your money but take for evverrrrr to cash you out or find some rule or excuse why they voided your withdrawal and this is one of them

UPDATE #5 Well I finally received a deposit...was supposed to be $145 and I got $55...no explanation..no response to email asking why the difference...just changed my withdrawal request and sent a small portion of what it should have been. I most definitely will never play at this casino again! UPDATE #4 BUSINESS DAY 15 AND STILL NO WITHDRAWAL!!!!! THEY WILL NOT RESPOND TO MY EMAILS. HAVE FILED FORMAL COMPLAINT ON THIS SITE. WORST CASINO I EVER PLAYED AT. DON'T WASTE YOUR TIME AND MONEY PLAYING AT THIS IS VEGAS CASINO. UPDATE#3: Well today is the 12th working day (and the 25th day since I requested a withdrawal) since my account was verified and still no money! Yesterday I received an email from the same person that contacted me earlier wanting me to remove this review. She tried to say the verified date was 1/22 but in her previous email she said 1/21 and I have another email from support stating it was fully verified on 1/21 Sooooo......uuhhmmm. She also said she would get my withdrawal expedited since they took so long getting my account verified (email on 1/26) but obviously that didn't happen. But here is the kicker...I got this yesterday from her (I cut and pasted this so it's word for word) "We kindly ask you to remove the forum complaint, so we can proceed with your request, since your withdrawal is in time frame and we offered to expedite the process for you. " So I guess if you post a negative review...they hold your money hostage! Yes you did offer and then didn't do anything!! Good Grief! UPDATE #2: So here I still sit..day 17 since I requested withdrawal. They have contacted me via email regarding this review. I told them once I receive my withdrawal I will update...but still waiting. Regarding the issue with depositing..apparently you can deposit while waiting for a withdrawal however, this is not made clear on the deposit page which clearly states that you have a withdrawal that can be reversed rather than deposit. And their support staff failed to inform me that there were options available for depositing when I spoke with them regarding this. So I don't feel this review was false at all considering the situation. I also feel like its ridiculous for this process to take such an extended amount of time given that so many casinos pay out almost instantly. Will let you know when and if I get my money! UPDATE: So today..was told that documents are approved and my 12 day (business days) waiting time starts today...Uhhmmm what? Casinos are 24/7 WTH is a business day? and crypto payments should be instant. Not a happy camper

Well I'm on day six waiting for my withdrawal. A bit irritated because I asked support through chat exactly what documents needed to be sent and was told specifically only the front of my ID and then of course two days later they request the back. Sent it right in but support won't tell me how long it will be and through chat you just get the up to 12 days. Really crazy that it takes so long when so many others can get it to you in minutes. Plus they don't let you deposit when you have a pending withdrawal--not a very good business model--really costing yourself some money there. I will update this review if and when I get my withdrawal