Wild Tokyo Casino Review

Casino has zero integrity and I have no idea how it has such a high review. It literally took me 2 week to complete verification. They would constantly have a new lie for me everyday. You need to resend this or this is too blurry. When it is clear they will stop at nothing to prevent a cashout and for some reason guru gave them 8.8 out of 10 and they are also censoring my reviews now

I like the variety of games and the casino's theme. The site is easy to use, offers good bonuses, and has helpful customer support. There're many secure payment options, making transactions easier. i've had no issues with withdrawals, which is a relief - I was able to withdraw €900 quickly!

Slow and difficult verification process, at the end of the day when I win I want a fast, easy and efficient withdrawal process and this casino doesn't offer this, KYC is very important and i get that but there are casino's that do that process far better than Wild Tokyo, I can't recommend Wild Tokyo there are so many better options with very fast kyc and where you can lock withdrawls.

The game itself is OK - yesterday I had another experience that I wouldn't wish on anyone - all the slots worked without any problems until I used my bonus. Then I kept getting strange errors with Rise of Olympus - every time you had the feeling that things were going more or less normally, an error message came up, as soon as things were going badly for me, the error message didn't come up. Things went better again because you had the feeling that you could get a free spin now, and an error message came up immediately. Restarted the game and again no free spin - made spins in the 4-digit range and didn't get a free spin, always made the same wrong decisions even though the opportunities for good decisions were greater than the bad ones. Sorry if you want to tell me that it's a coincidence, then there must be a devil.

Well I see that many players are finding it very difficult to get verified at this casino, I would have to agree as to after posting many document, etc to the site, they keep asking me for the same documents again. It too bad as the game play was good, the verification/withdrawal time, way too long. Players being to feel harassed by unreasonable requests for more documents. The really good casinos I have played at get your account verified in minutes, as well as payments sent the same day. They know what they are doing, based on the duplicate requests in the verification process, they come across as not being very good at their business. The casino continues to write and ask for a legal document to be displayed the way they wish it to rather than the way its produced by the bank. The bank uses my legal first name, I go by my third name..

- Live chatt just there too look good, can't really help you.
- Don't mail them, you get the same mail over and over again.
- I sent them selfie with id, pic of credit card, bank statement, and utility bill. AND THEY CANT verify me as a real person.

- I depositet 20 euro and won 750 euro. The problem is that you cant withraw it unless you are verified. But you can't get verified.

- Been waiting 3 weeks now without any successful help.

Dont play on this casino, there is thousands of casinos that are better.
Bet this recension will get removed because of the truth.

Casino has super weird rules! Your own money must be converted 3 times, if you deposit money via MasterCard you cannot withdraw money in the same way, no payment by card! Super complicated KYC documents and really avoid this casino!

At first, I thought This was a great casino. Good looking website, seems like an honest casino. They are quick and helpful in the chat, if you want to play and make deposit. They are glad to help you.
But when you have problem, they ignore you. I was locked on the sister site due to addiction. But This casino dont locked me, so i contact them again after losing money and also ask for refund. But the chat support doesn't even know where they work. I was talking to them about my addiction and how sad I was for getting ignored by email when i ask for closing my account. The girl in the chat doesn't ask me for details or account. Then she started to talk about a casino I never heard about. Rollingslots. She told me to send them email and gave me info about them. I had to inform her that this was not Rollingslots, This is wildtokyo. So if you wondering why you don't get locked or not been protected. It's because the support you talk to not even know who You are or where they Work. I also request to get data about my personal details. This was a year ago. I have send a lots of emails, but still not get any response, the data i request or the refund. I should not recomend This casino. The protecting is really bad, the support is really bad, and they ignore players who try to reach them.

A very good casino, the winnings and bonuses are great, the only thing that bothers me is that the KYC is very strict. I say this because I also send all the documents I sent to all the best casinos in the world, which have very strict criteria and are fine, I don't know why they do that..

They sent me a "personal" mail with a 200% deposit bonus and 100 free spins. I made the deposit and went to their livechat (as being told in the mail itself). One of the female employees couldn't find the promo and then said that I edited the mail in my advantage.

Would give 0 stars if I could.