Zoome Casino Review

Generally, the game selection is good. However, as soon as you have a problem depositing a bonus or free spins not being credited, you're connected to a chatbot. These aren't real people, and the chatbot doesn't verify the question. Self-review is only possible via email. I'm curious to see how long that will take. I also don't have a good feeling about this casino, as there are enough complaints here on Casino Guru about them not paying out and having impossible verification requests, which no other casino has.

Deposited 40€ and was about to play but clicking on game sends to verification even tho it's not needed and won't let to play. Been fighting customer service 30 hours what after I fixed it myself

Good casino with a great selection of games and fast payouts. My winnings were there in no time. The verification took a little longer, but all in all I'm satisfied and will definitely play here again.

Horrible website I actually didn’t enjoy playing here at all the RTP is non existent the website lay out is horrible, nothing good about this casino at all impossible to speak to support

I have been on nearly every casino and this one is by far the best in the way of payouts, easy withdrawal and easy verification. what a wonderful casino so easy so honest. Keep up the great work zoome

A site that shares constant spin on fixing a problem that isn't there. You can deposit money into their account but when it's time to action a withdrawal that account is a problem.
I'm also concerned that they want you to share multiple bank accounts and multiple private documents with your details for verification. If you've supplied it once and a withdrawal was successful then supplying another different set doesn't sound healthy.

You also get messages of withdrawal failures but the help desk advise that it's not from them?

Good customer service, Fastest withdrawal ever.
All positive so far

Very good casino Even It Is curacao, fast Kyc and fast whitdraws.

Highly recomended!

Basically, I think it is a casino with a good balance of bonuses and RTP. However, when I won and tried to withdraw, I was asked for KYC again.
At that time, I submitted a bank statement, but it was refused because there was no zip code. I think I used a bank balance certificate last time, but when I asked the chat support, they just gave me a boilerplate message that seemed troublesome and was not kind. I'm currently looking for an address verification document that also includes my zip code. If it is said that it is a rule, it is right. However, this is the first time out of hundreds of casinos that I have been refused KYC due to the presence or absence of a zip code.
I will enjoy at other casinos until the withdrawal is completed

P.S 20240215
Apparently, the reason why my withdrawal was not successful was not because of KYC. The reason was that the withdrawal destination (payz) returned an error. I was able to withdraw using another withdrawal method. Thank you to the support person who contacted me via email

Multiple providers, great navigation, low RTP, very high Rollover Bonus, very slow withdrawals.,